Transforming Customer Support Worldwide

Since our founding, NS Support has been dedicated to helping businesses scale globally through world-class customer support outsourcing. We combine cutting-edge technology with human expertise to deliver exceptional customer experiences that drive growth and build lasting relationships.

NS Support team collaboration
2015
Founded
Global
Presence
1000+
Expert Agents
25+
Countries Served
500+
Happy Clients
99.2%
Client Retention

Our Purpose & Values

Driven by a clear mission and guided by strong values, we're dedicated to transforming customer support experiences for businesses around the world.

Our Mission

To empower businesses worldwide by providing exceptional customer support outsourcing solutions that drive growth, enhance customer satisfaction, and enable companies to focus on their core competencies.

Our Vision

To be the global leader in customer support outsourcing, recognized for our innovation, quality, and commitment to transforming how businesses connect with their customers.

Our Values

Excellence, integrity, innovation, and customer-centricity guide everything we do. We believe in building lasting partnerships based on trust, transparency, and mutual success.

Our Commitment

We are committed to maintaining the highest standards of security, quality, and professionalism while continuously evolving to meet the changing needs of our clients and their customers.

Our Journey

From a small startup to a global leader in customer support outsourcing, our journey has been marked by continuous growth, innovation, and success.

2015

Company Founded

NS Support was established with a vision to revolutionize customer support outsourcing through innovative solutions and exceptional service quality.

2017

Team Expansion

Grew to 100+ dedicated agents across multiple specializations, establishing our reputation for quality and reliability in the outsourcing industry.

2019

Global Reach

Expanded operations internationally, serving clients across 25+ countries and establishing ourselves as a trusted global partner.

2023

Industry Recognition

Achieved industry certifications and recognition for excellence in customer support outsourcing, serving 500+ satisfied clients worldwide.

Our Team

Meet the dedicated professionals who make NS Support a leader in customer support outsourcing. Our team combines expertise, passion, and commitment to deliver exceptional results.

1000+
Expert Agents

Skilled professionals across all specializations

95%
Certified Agents

Industry-certified and continuously trained

25+
Languages

Multilingual support capabilities

99.9%
Security Compliance

Enterprise-grade security standards

Leadership Team

Sarah Johnson

Sarah Johnson

Chief Executive Officer

Visionary leader with 15+ years in customer experience and business transformation.

Michael Chen

Michael Chen

Chief Technology Officer

Technology innovator driving our digital transformation and operational excellence.

Emily Rodriguez

Emily Rodriguez

VP of Operations

Operations expert ensuring quality, efficiency, and continuous improvement across all services.

David Thompson

David Thompson

VP of Client Success

Client advocate focused on building lasting partnerships and driving customer success.

Join Our Growing Team

We're always looking for talented individuals who share our passion for excellence and customer success. Discover opportunities to grow your career with a global leader in customer support outsourcing.

Certifications & Partnerships

Our commitment to excellence is validated through industry-leading certifications and strategic partnerships with top technology providers.

Industry Certifications

Security

ISO 27001:2013

Information Security Management System certification ensuring the highest standards of data protection and security.

Quality

ISO 9001:2015

Quality Management System certification demonstrating our commitment to consistent quality and continuous improvement.

Compliance

SOC 2 Type II

Service Organization Control certification validating our security, availability, and confidentiality controls.

Privacy

GDPR Compliant

Full compliance with General Data Protection Regulation for handling European customer data and privacy.

Strategic Partnerships

Microsoft Partner

Microsoft Partner

Certified Microsoft partner for cloud solutions and productivity tools

Salesforce Partner

Salesforce Partner

Authorized Salesforce implementation and integration partner

AWS Partner

AWS Partner

Amazon Web Services certified partner for cloud infrastructure

Zendesk Partner

Zendesk Partner

Certified Zendesk partner for customer service solutions

Trusted by Industry Leaders

Our certifications and partnerships demonstrate our commitment to maintaining the highest standards of security, quality, and service excellence that industry leaders demand.

Start Your Customer Support Transformation Today

Skip the hiring headaches. Get dedicated agents trained on your business,
speaking your customers' language, ready to deliver from day one.

Get Started Now

No setup fees, no long-term contracts

Call us now!